A Pre SalesSolutionConsultanthelps customers understand how digital services, technology and specialist capability can solvereal businessand public service problems. The role combines technical credibility, consulting judgement, commercialawarenessandstrong communicationskills to shape high-quality, deliverable solutions that customers can trust and Kainos can confidently deliver.

Working across the sales lifecycle, the Pre Sales Technical Consultant partners with Sales, Bid, Delivery, Architecture,Engineeringand specialist SMEs to understand customer needs, shape credible propositions, lead solution input into bids and support customer engagement through workshops, demonstrations,presentationsand proofs of concept.

This is a client-facing role for someone who canoperateconfidently with senior customer stakeholders while knowing when to bring in deeperexpertise. The successful candidate will be able to ask the right questions, draw on the right people, challengeassumptionsand turn complex ideas into clear, commerciallyviableand compelling solutions.

Core purpose of the role

The core purpose of the Pre Sales Technical Consultant is to shape and communicate credible digital solutions that address customer problems, support successful salesoutcomesand create a strong bridge between customer outcomes, commercialpropositionand delivery reality.

Key responsibilities

Build trusted customer and stakeholder relationships

• Build trusted relationships with senior customer stakeholders, acting as a credible advisor during early engagement and opportunity development.

• Communicate complex technical and delivery concepts in clear, accessible language for executive,commercialand technical audiences.

• Facilitate customer workshops, briefings, presentations,demonstrationsand proofs of concept that bring proposed solutions to life.

• Work collaboratively with Sales and account teams toidentifyopportunities, strengthen customerengagementand support progression through the sales lifecycle.

Understand customer problems and shapeviablesolutions

• Lead discovery conversations, workshops and early solution shaping activity to understand customer goals, pain points,constraintsand success measures.

• Translate customer needs into practical,credibleand commerciallyviabledigital solutions, balancing ambition with delivery feasibility,riskand value.

• Help customers understand the opportunities, benefits,risksand trade-offs associated with different technology and delivery options.

Lead technical solutions in bids and proposals

• Own the technical solution narrative for bids, proposals,frameworksand competitive opportunities, working closely with Bid,Salesand Delivery colleagues.

• Use expert input to strengthen solution quality, estimation, riskmanagementand customer confidence.

• Protect delivery credibility by challenging proposals that are unclear, over-extended or not aligned to available capability

• Develop high-quality written responses that explain the proposed solution, its value, how it will be delivered and why it is credible.

• Lead or contribute to solution reviews, challenging assumptions and ensuring proposed commitments are realistic, differentiated and deliverable.

• Coordinate technical, delivery and commercial inputs without over-relying on delivery teams or creating unnecessarypre salesburden.

• Ensure win themes, customer outcomes and technical differentiators are clearly reflected in bid responses and presentations.

Develop reusable assets and sales enablement material

• Create reusable assets to support customer engagement and future sales, e.g. solution patterns, proposal content, case studies, demonstrations, briefingmaterialsand workshop approaches.

• Contribute to the development of credible propositions that respond to customer demand and reflect market,technologyand delivery trends.

• Turn learning from bids, customer conversations and delivery outcomes into improved content, strongernarrativesand more repeatable sales approaches.

• Work with marketing,salesand capability teams to ensure external messaging isaccurate,compellingand grounded in deliverable capability.

Stay current with technology,marketand industry trends

• Maintain a strong awareness of relevant technology developments and industry trends.

• Share relevant insight with Sales,Deliveryand specialist communities to support better customer engagement and future growth.

Essential experience and skills

• Experience in technicalpre sales,solutionconsulting,solutionarchitecture,businessdevelopmentor a closely related client-facing digital services role.

• Proven ability to understand customer problems and shape practical, commerciallyviabletechnology or digital service solutions.

• Experience contributing to or owning solution input for bids, proposals, tenders,frameworksor complex sales opportunities.

• Strong written communication skills, with the ability to produce clear,persuasiveand well-structured bid responses and customer-facing material.

• Strong presentation,facilitationand stakeholder engagement skills, including the ability to work credibly with senior customer stakeholders.

• Broad understanding of digital delivery, technology trends, agile delivery approaches and how presales decisions affect delivery teams,commercialsand customer outcomes.

• Ability to collaborate effectively with architects, engineers, delivery specialists, salesteamsand bid teams, drawing on expert input whilemaintaininga coherent solution narrative.

• Commercial awareness, including an understanding of value, risk, effort, delivery feasibility and how proposed solutions support business growth.

• Ability to manage multiple opportunities,deadlinesand stakeholder inputs in a high-pressure sales environment.

Attributes and behaviours

• Curious and customer-focused, witha strong desireto understand problems before proposing solutions.

• Technically credible without needing to be the deepest specialist in every area.

• Confident in challenging constructively where a solution, estimate or commitment may not be credible or deliverable.

• Collaborative and pragmatic, able to bring people together across sales,deliveryand specialist teams.

• Clear and concise communicator who can adapt style for different audiences.

• Commercially minded, with the judgement to balance customer value, growth opportunity, deliveryrealismand risk.

• Proactive in building reusable material, sharinginsightand improving the quality of future presales activity.