Senior Product Specialist, Agentic AI - Retail (f/m/d)

What you’ll do:

Joining our team is a unique opportunity to shape the future of how retail stores operate with AI — owning product initiatives end to end and building the store of the future from the ground up.

Concretely: you will drive the development of an AI-powered store associate app — an agentic-first, mobile solution that helps frontline retail workers handle replenishment, order fulfillment, and customer support. You will join one of our newly formed AI-native squads, where AI agents run 24/7 alongside the team, enabling iteration cycles that are hard to achieve in traditional enterprise development. Working closely with engineering, design, and retail co-innovation customers across multiple countries, you will take ideas from concept to production — shaping the product vision while actively contributing to building, validating, and refining what ships.

This is hands-on product building, not managing from a distance. You’ll work directly with our co-innovation customers — running discovery workshops on-site, turning their real operational challenges into a product that keeps getting better, and laying out the groundwork for the customers who follow.

What you bring:

• 3–5 years of experience in product or UX roles within retail tech or enterprise software, with the ability to operate at high autonomy. Whether your background is in Product or UX/Design — what matters is a hands-on builder mindset and the drive to ship real solutions with customers.

• You thrive in small, autonomous squads, have a hands-on mindset, and balance user value with technical and business realities.

• Proven ability to engage directly with customers - including facilitating discovery workshops - and co-innovating solutions rooted in their day-to-day operations, translating complex technical concepts into clear business value with measurable outcomes.

• Entrepreneurial mindset with a proven track record of driving initiatives from concept to execution - combining strong problem-solving skills with a knack for innovative thinking.

• Strong interest in frontline-worker UX in high-paced environments, and the ability to translate observations into requirements and user stories.

• Solid technical fluency: cloud-native architectures, AI fundamentals, and agentic AI system concepts.

• Experience using product analytics and experimentation to inform decisions and validate hypotheses.

• Modern, AI-native tooling: You are comfortable with vibe-coding / rapid-prototyping platforms (e.g., Lovable, v0, Figma Make) to turn ideas into tangible prototypes fast — and fluent with data & analytics platforms (e.g., Databricks, Qlik, or similar) to ground decisions in real signals.

Strong English communication skills required.

Nice to have:

• German language proficiency

• Exposure to SAP S/4HANA or SAP Business AI

• Domain expertise in retail and/or experience in mobile app development

Meet your team:

You will join SAP’s Consumer Industries organization, where we build solutions that help retail companies plan their business and supply chain — from grocery and hardgoods retailers to specialty and fashion brands. Our mission is to deliver best-in-class, AI-powered planning and supply chain capabilities with a clear industry focus.

SAP S/4HANA Retail sets the market standard for retail cloud services, and our vision is to enable a connected digital core — the backbone of end-to-end global business processes — helping customers transform across manufacturing, supply chain, and retail.