QA Engineer – UI Quality & Observability

For over 20 years, Ekinops has been driving innovation in network systems. We provide solutions focused on the needs of communication service providers and enterprises worldwide.

We provide open, trusted and innovative network connectivity and enable our customers’ success by delivering high value-added software-driven solutions. Today, over 120 international service providers, including numerous Tier 1 carriers around the world, trust our people and technologies.

Over 50% of our 550+ strong team works in our multi-national Agile R&D centers. Our company has a strong international background, with sales offices strategically located around the world.

Ekinops is recognized for its ESG commitments with its rating in the EthiFinance ESG Ratings 2025 report and its Gold Medal awarded by EcoVadis.

Job Context:

Ekinops develops SD‑WAN and SASE solutions relying heavily on modern, scalable web‑based interfaces (front‑end and back‑end). Ensuring UI robustness, performance, and end‑to‑end user experience is a critical part of our product success.

Within the SDx R&D team composed by developers and QA engineer, you will be responsible for validating the UI stack of the Ekinops SASE platform, ensuring quality across UX, APIs, microservices, and observability layers.

Duties and Responsibilities:

As part of the UI and Data Reporting team, your responsibilities will include:

• Validate UI (front‑end & back‑end) of the SASE platform:
  1. Validate UX workflows, API integration, error handling, and end‑to‑end data flows.
  2. Review specifications, design test plans, create and maintain test cases.
• Perform deep debugging of UI behavior
  1. Investigate and debug issues across UI layers using logs, metrics, traces, and browser/network tool
  2. Investigate, reproduce, and document issues coming from internal teams or field reports.*
• Plan and execute performance, load, and scalability tests, define KPIs, and ensure regression monitoring.
• Use monitoring/observability tools (Grafana, Prometheus, etc.) to track system behaviour, detect anomalies, and improve visibility.
• Contribute to automation and CI/CD, integrating UI tests and improving test frameworks and coverage.
• Collaborate closely with R&D, SRE, and Product Teams to ensure quality across the entire delivery lifecycle.

Profile & Skills:

You are a rigorous, curious, and autonomous QA professional with a passion for quality in complex distributed environments.

Required Skills

• Strong experience in QA for web applications (front‑end + back‑end).
• Solid understanding of HTTP/REST APIs, JSON, authentication flows, microservices.
• Very good debugging capability on browser tools, logs, metrics, network traces.
• Practical experience with Grafana, Prometheus, or similar monitoring/observability tools.
• Experience with performance and scalability testing of web systems.
• Good understanding of Linux, containers, cloud or virtualized environments.
• Strong analytical mindset and problem‑solving skills.
• Excellent communication skills; comfortable working with distributed teams.

Nice to Have

• Knowledge of SASE, SD‑WAN, cloud security, or networking concepts.
• Experience with automation frameworks (Robot Framework, Cypress, Playwright, Selenium, etc.).
• Familiarity with CI/CD pipelines and DevOps practices.
• Experience with log analysis tools (Loki, Elastic, OpenSearch, etc.).To apply

Recruitment process:

At Ekinops, we believe diversity makes us stronger! We hire talents based on skills, experience, and potential—nothing else. No matter your age, gender, background, or abilities, what matters to us is what you bring to the team. Join us and thrive in an inclusive, open-minded workplace where everyone has a voice!

3 interviews:

1st with the R&D Director

2nd with the Strategic Project Director + technical test.

3rd with the Talent Acquisition Manager