Project Risk and Recovery Lead

Roles and Responsibilities:
- Monitor and control key performance indicators for early detection of potential risks and rapid assessment of issues
- In coordination with the project / service delivery teams:
- Lead risk assessments and develop mitigation strategies for projects that require high level of attention
- Identify, analyze and resolve issues that arise during project execution or service delivery in coordination with the project or service delivery teams
- Develop and execute recovery strategies for underperforming or at-risk projects
- Provide guidance and support to project teams during risk mitigation, issue resolution and recovery phases.
- Communicate progress and present actionable insights to senior leadership and stakeholders
- Implement preventive measures and process improvements
- Facilitate Lessons Learned sessions and contribute to organizational knowledge base

Qualifications:
- Minimum 8 years of proven experience in IT project and risk management, with at least 5 years handling complex projects
- Strong knowledge of project or service delivery management as well as risk management methodologies, processes and tools
- Strong diagnostic, critical thinking, problem solving, conflict resolution and negotiation skills
- Excellent communication and stakeholder management abilities
- Proficient in MS Office applications (Excel, Word, Powerpoint)
- Preferably with proven project or service and risk management knowledge, trainings or certifications (i.e. PMP, PMI-RMP, ITIL, Agile/SCRUM, etc)
- Preferably has exposure to Quality Assurance / Process Management experience in the IT industry
- Preferably has experience working with Quality standards, methodologies and certification initiatives (e.g. ISO 9001, ITIL, CMMI, Six-Sigma, etc.) or has undergone corresponding trainings
- Knowledge of project financial management, business continuity management and business case development will be an advantage