Senior IT Support Engineer/ SIS/1

Inetum Polska is part of the global Inetum Group and plays a key role in driving the digital transformation of businesses and public institutions. Operating in cities such as Warsaw, Poznan, Katowice, Lublin, Rzeszow, Lodz the company offers a wide range of IT services. Inetum Polska actively supports employee development by fully funding training, certifications, and participation in technology conferences. Additionally, the company is involved in local social initiatives, such as charitable projects and promoting an active lifestyle. It prides itself on fostering a diverse and inclusive work environment, ensuring equal opportunities for all.

Globally, Inetum operates in 19 countries and employs over 28,000 professionals. The company focuses on four key areas:

• Consulting (Inetum Consulting): Strategic advisory services that help organizations define and implement innovative solutions.
• Infrastructure and Application Management (Inetum Technologies): Designing and managing IT systems tailored to clients’ individual needs.
• Software Implementation (Inetum Solutions): Deploying partner solutions from industry leaders like Microsoft, SAP, Salesforce, and ServiceNow.
• Custom Software Development (Inetum Software): Creating unique software solutions to meet specific client needs.

With strategic partnerships with major technology giants, including Microsoft, SAP, Salesforce, and ServiceNow, Inetum delivers advanced technological solutions tailored to customer requirements. In 2023, Inetum reported revenues of €2.5 billion, underscoring its strong position in the digital services market.

Inetum distinguishes itself by offering a comprehensive range of benefits that meet the diverse needs of employees, providing flexibility, support and commitment. Here's what makes working at Inetum unique:

Flexible and hybrid work:

• Flexible working hours.
• Hybrid work model, allowing employees to divide their time between home and modern offices in key Polish cities.

Attractive financial benefits:

• A cafeteria system that allows employees to personalize benefits by choosing from a variety of options.
• Generous referral bonuses, offering up to PLN6,000 for referring specialists.
• Additional revenue sharing opportunities for initiating partnerships with new clients.

Professional development and team support:

• Ongoing guidance from a dedicated Team Manager for each employee.
• Tailored technical mentoring from an assigned technical leader, depending on individual expertise and project needs.

Community and Well-Being:

• Dedicated team-building budget for online and on-site team events.
• Opportunities to participate in charitable initiatives and local sports programs.
• A supportive and inclusive work culture with an emphasis on diversity and mutual respect.

 

As an Information Security Specialist, you will play a crucial role in enhancing our Information Security and Business Continuity Management System. Your primary focus will be on common information security topics and controls, including Identity and Access Management (IAM), Security Risk Management, and AI Security Governance. You will collaborate closely with business and technology teams to define and implement effective security processes and controls across the organization.

Main Tasks:

• Contribute to the integration and enhancement of our Information Security & Business Continuity Management System.
• Support the development, organizational integration, and continuous improvement of IAM requirements and governance.
• Assess IAM-related requirements and support the definition and improvement of appropriate security controls.
• Support our policy framework integration, definition of business continuity/recovery plans, and emergency tests.
• Contribute to our business impact analyses and protection need analysis.
• Support the development and integration of AI Security Governance, including security assessments of AI use cases, definition of security requirements and processes, and management of AI-related security risks.
• Collaborate with IT, business units, risk functions, and other security stakeholders to strengthen the organization's overall security posture.
• Train relevant internal stakeholders in security topics and explain the “why.”

On Call Duty: Not required currently, but willingness is expected.

• Sound knowledge of IAM concepts, including identity lifecycle management, authentication, authorization, role and access models, privileged access, access reviews, segregation of duties, and least-privilege principles.
• Strong interest in and preferably practical knowledge of AI Security, AI Governance, and AI Risk Management. Ability to support the secure adoption of AI by assessing AI use cases, identifying AI-specific security risks, defining security requirements, and contributing to governance processes across the AI lifecycle.
• Knowledge in business continuity topics related to ISO 22301.
• Experience with security standards and frameworks such as ISO/IEC 27001, NIST AI, MITRE ATLAS, or similar frameworks is desirable.
• Knowledge in NIS2 and EU CRA is a plus.
• Good understanding of telecommunication needs, security requirements, critical entity regulations (German laws such as TKG), and security controls.
• Relevant security certifications are beneficial, especially for AI Security, BCMS, and ISMS topics.
• Ability to work independently and proactively.
• Willingness to undergo a criminal record check and, in special cases, a security background check (for non-EU employees).

Nice-to-Have Requirements:

• Familiarity with NIST AI, EU CRA, and DE TKG.

Hybrid work model:  3 days from the office, 2 days of home office.

Office locations: Warszawa, Poznan, Lublin

During employment, we conduct a background check

Fluent communication skills in English and Polish (minimum B2 level), both written and spoken.

We hereby inform you that Inetum Polska sp. z o.o. has implemented an internal reporting (whistleblowing) procedure. The content of the procedure and the possibility to submit an internal report are available at:

https://inetum.whispli.com/speakup?locale=pl