Staff Software Engineer - Observability

Responsibilities

• Design, develop, test, deploy, maintain, and improve software.
• Utilize multiple technologies to solve complex problems.
• Possess a results-oriented mindset with a passion for producing high-quality code.
• Lead the gathering of functional requirements, develop technical specifications, and oversee project and test planning.
• Demonstrate interest and ability to learn additional coding languages as needed.
• Have experience with Docker container-based packaging and deployments.
• Experienced in developing highly scalable and available web applications.
• Resolve defects/bugs during testing, pre-production, production, and post-release patches.
• Create specifications for onboarding new offerings, including troubleshooting, patch processes, cross-organizational incident management processes, and security breach response plans.
• Develop implementation plans for application disaster recovery, migration, roll-back plans, expansion, routine deployments, and system upgrades.
• Collaborate cross-functionally with various Intuit teams including product management, QA/QE, various product lines, and business units to drive forward results.

Qualifications

• 8+ years of experience as Splunk / ETL Infra Lead, Developer & Administrator for a large Enterprise environment.
• Experience with Splunk Index and Search head clustering.
• Knowledge of Splunk configuration, regular expressions & search processing language.
• Expertise on Splunk search optimization techniques.
• Good knowledge on AWS ASG, networking (Route53, TGW) & compute.
• Experience in working with Unix/Linux environments, distributed and parallel systems, workflow automation, CI/CD platform development, cloud platforms development (e.g., AWS/GCP), and Kubernetes/container platforms-based development.
• Proficiency in general-purpose programming languages such as Python
• Experience in Kubernetes and Docker container-based development, packaging, and deployments.
• Familiarity with open-source technologies.
• Experience with various modern web frameworks, cloud/SaaS, and the entire Software Development Life Cycle (SDLC).
• Ability to generate incident management reports, technical documentation on supported applications, operational tools, and application deployment plans.
• Respond to monitoring alerts according to defined playbooks and procedures.
• Participate in Root Cause Analysis (RCA) processes.
• Manage application deployment and RCA processes for specific applications.
• Implement improved operational processes.
• Maintain real-time application dashboards showing the overall health of the system.
• Adhere to code standards to build better solutions.
• Provide metrics reporting on application performance, availability, reliability, etc.
• Conduct design reviews of operational approaches and solutions.
• Contribute to operational standards and requirements.
• Perform risk analysis and root cause analysis.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.