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Itil Analyst (West Bend AMS)

Inetum · IT Services & Consulting

Mexico City, Cdmx, MexicoEngineeringSource: SmartRecruiters

How fresh is this listing

Likely a ghost listingVerified on the publisher's site 2 hr. ago

Old or reposted several times: there is a fair chance this is a standing pipeline rather than a real opening. Ask the recruiter whether the role is budgeted.

  • Up for 337 d
  • Inetum takes listings down after a median 61 d (115 closed listings observed)

Checked every six hours on the publisher's site. Age counts from the original posting date, even after a repost.

Description

Somos un grupo internacional de consultoría digital ágil. En la era de la post transformación digital, nos esforzamos por permitir que cada uno de nuestros 27 000 profesionales se renueve continuamente viviendo de manera positiva su propio flow digital.

Cada uno de ellos puede moldear su trayectoria profesional de acuerdo con sus preferencias, emprender de forma práctica para construir junto a sus clientes un mundo más positivo, innovar localmente en 26 países y armonizar su carrera profesional con su bienestar personal.

ITIL v3 or v4 Foundation certification is required; higher-level certifications are a plus.

Demonstrable experience implementing or working within an ITIL framework, with deep knowledge of Incident, Problem, Change, and Knowledge Management.

Proven experience in a service-oriented or managed operations environment.

Exceptional ability to write clear, concise, and accurate technical documentation for a variety of audiences.

Experience creating operational artifacts such as runbooks, process flow diagrams, and knowledge articles from scratch.

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