Senior Investigator, AML Investigations, Financial Crimes Compliance

Are you a highly motivated and experienced AML professional ready to make a significant impact? Intuit is seeking a Senior Investigator to join our dedicated Anti-Money Laundering (AML) compliance team. In this role, reporting to the Head of AML Oversight and Intelligence, you'll be crucial in protecting our rapidly expanding financial services — encompassing QuickBooks, TurboTax, and Credit Karma products that facilitate ACH, credit card, lending, digital wallet, cross-border payments, and bill pay — for millions of consumer and business customers.

This role is hybrid with on-site expectations 3 days per week.

Responsibilities

Investigations & Case Management

• Lead end-to-end investigations of complex and high-risk cases involving potential money laundering, fraud, structuring, and other suspicious activity.
• Review transactional activity for consumer and business clients across various channels: ACH, card (credit/debit), cross-border wires, and digital payments.
• Prepare and file timely, high-quality Suspicious Activity Reports (SARs) to FinCEN in accordance with regulatory requirements and internal standards and strategic escalations to bank partners in accordance with contractual obligations and internal standards.
• Conduct enhanced due diligence (EDD) on high-risk entities or patterns, including those involving digital assets or crypto-related activity.

Team Leadership, Mentorship & Training

• Serve as a Team Lead, providing direct guidance, quality assurance, and oversight to AML/BSA investigators.
• Mentor and support junior and less experienced investigators, providing coaching, on-the-job training, and career development opportunities.
• Design and lead training programs to standardize investigative practices, improve case quality, and promote compliance knowledge across the team.
• Help prioritize investigations, assign workload, and ensure consistent application of investigative procedures.
• Act as the primary, lead person for complex or sensitive investigations and drive such investigations to conclusion.

Program Building & Scaling

• Develop and implement investigative procedures, workflows, escalation protocols, and quality assurance controls.
• Collaborate with Product, Data, and Engineering teams to identify data sources and improve automation and tooling for investigations.
• Help build frameworks for typologies, detection scenarios, and red flag indicators tailored to our evolving products and risk profile.

Cross-Functional Collaboration

• Work closely with BSA/AML Officer, Quality Control, Risk Operations, Data Analytics, Legal, and other compliance teams to ensure a unified approach to financial crime prevention.
• Participate in internal and external audits, regulatory exams, and special projects.

Qualifications

Required:

• 5+ years of experience in BSA/AML investigations, financial crimes, or fraud detection, preferably at a fintech, MSB, or financial institution.
• Strong understanding of ACH, card transactions, cross-border wires, transactions bill payments, and digital money movement products.
• Proven experience with SAR drafting, filing and FinCEN reporting requirements.
• Strong leadership experience with the ability to mentor, coach, and lead other investigators.
• Demonstrated ability to mentor junior investigators and lead training programs focused on investigative standards and regulatory compliance.
• Familiarity with applicable U.S. laws and regulations including BSA, USA PATRIOT Act, FinCEN guidance, and financial crimes compliance.
• Experience using internal and external case management and investigation tools, including AML transaction monitoring platforms and third-party research tools (e.g., Chainalysis, WorldCheck, LexisNexis).
• Providing guidance to product and or business partners on risks associated with fintech product launches and enhancements.

Preferred:

• Experience working in fintech, data environments and/or with high-volume transactional environments.
• Demonstrated experience providing guidance to product and or business partners on financial crimes compliance risks associated with fintech product launches and enhancements.
• Familiarity with transactions involving digital assets and blockchain analytics tools.
• CAMS, CFCS, or other relevant certification preferred.

Key Attributes for Success

• Analytical mindset with the ability to synthesize complex information quickly.
• Strong communication skills (verbal and written), including comfort presenting cases to senior leadership or regulators.
• Ability to operate in dynamic environments independently while balancing team leadership and programmatic growth.
• Agile and adaptable in a high-growth, fast-paced fintech environment.
• Entrepreneurial and proactive in understanding and then assisting where needed in the overall BSA/AML spaces.
• Ability to influence, challenge, and support senior leadership.
• Very strong process and problem-solving skills at both strategic and functional levels.
• Aptness to make sound risk-based decisions on complicated AML investigations.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The expected base pay range for this position is:
Mountain View $175,000 - $236,500
San Diego, CA $156,500- $211,500
Washington, DC $146,000- $197,500